We're Here to Help
Thank you for choosing Naseem Atelier. Whether you have a question about a product, sizing, an existing order, delivery, returns, exchanges, or anything else related to your shopping experience, our customer-service team will be happy to assist you.
Customer Service
Brand Name: Naseem Atelier
Legal / Registered Name: MISNA A M
Customer-Service Email: naseematelier@gmail.com
Website: www.naseematelier.com
Customer-Service & Business Hours
Monday – Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
Time Zone: India Standard Time (IST)
Messages received outside our normal business hours will be attended to during the next available business hours.
Order Support
If you are contacting us regarding an existing order, please include your:
· Full name
· Order number
· Registered email address or phone number
· Brief description of your query
Product & Sizing Enquiries
You may contact us regarding product details, available sizes, measurements, fabric information, colours, fit, care instructions, or other product-related questions. We recommend reviewing the individual product description and size information before placing an order.
Shipping & Delivery Enquiries
For questions regarding order processing, dispatch, shipment tracking, or delivery, please contact our customer-service team with your order number. Please refer to our Shipping Policy for complete information.
Returns, Exchanges & Refunds
For assistance regarding a return, exchange or refund, contact us through our official customer-service email. All requests are handled in accordance with our Return, Refund & Cancellation Policy.